Frames 6

• How do I choose the right frame?
• What frame do you sell?
• How can I choose a framework if I have a high prescription?
• Can I order only lenses without frames?
• How do I know a frame is out of Stock

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Prescription 6

• How do I get my prescription?
• What is Pupillary Distance?
• How To Measure Your PD?
• What types of prescription lenses do you have?
• How to read prescription(Rx)

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Order Information 6

• How to Track My Order?
• What do I need to place an order?
• Oh no! I want to change something about my order. What should I do?
• How can I cancel my order?
• Where are you located?

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Payment and Insurance 4

• Are your prices listed in international currencies?
• What payment methods do you accept?
• Can I pay in other currencies?
• Why do I Receive ‘DO NOT HONOR’ Message When Paying For my Orders

Returns and Exchanges 7

• I want to return my glasses. How do I get an RA number?
• What is Your Return Policy?
• Can I get replacement nose pads?
• My glasses arrived damaged! What do I do?
• What is your exchange policy?

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