Returns and Exchanges
If you need to return an item, follow the simple steps below: Call, chat, or email us within thirty (30) days of receiving the item to get your return auth...
Sat, 9 Nov, 2019 at 2:14 AM
14 - Day Guarantee ：You have 14 days from the date you receive the glasses to contact us for a return...
Sat, 9 Nov, 2019 at 2:13 AM
Sure! Just call us or contact us, have an online chat with us, or email us, identifying your order number and frame model number. We will be happy to send y...
Wed, 27 Nov, 2019 at 3:06 AM
We’re sorry to hear this happened! Damages rarely occur during shipment, but if it does, we’ll fix the problem immediately. To return your glasses and get a...
Mon, 11 Nov, 2019 at 10:22 PM
If you wish to exchange your item for a new item with a higher or lower value we will either refund the difference or notify you of the additional payment r...
Mon, 11 Nov, 2019 at 10:23 PM
Obtain a Return Notice Email by contacting us Send your glasses back to us and provide our Customer Service with the Delivery Confirmation Number.Once ...
Wed, 27 Nov, 2019 at 3:08 AM
If for any reason you wish to cancel your order, please get into contact with our customer service via email or phone within 12 hours after successfully...
Mon, 11 Nov, 2019 at 10:30 PM