Order Information

How to Track My Order?
If you have placed on order and you want to check its status, you can view this from your account. Step 1 - Go to my orders. Step 2 - Click on the orde...
Fri, 8 Nov, 2019 at 11:09 AM
What do I need to place an order?
You will need the following to place an order: 1. Your prescription or Rx 2. Your Pupillary Distance PD 3. A preferred and suitable frame from our collec...
Mon, 11 Nov, 2019 at 10:00 PM
Oh no! I want to change something about my order. What should I do?
You have at least 12 hours after creating an order to make changes. Know that the lenses are manufactured based on your prescription and cannot be transferr...
Sat, 2 Nov, 2019 at 4:11 PM
How can I cancel my order?
If for any reason you wish to cancel your order, please get into contact with our customer service via email or phone within 12 hours after successfully pay...
Sat, 2 Nov, 2019 at 4:06 PM
Where are you located?
ABBE Glasses has two manufacturing warehouses in the USA. One is in Troy, Michigan and the other one is in Castro Valley California. Our labs are is in Chin...
Thu, 7 Nov, 2019 at 12:02 AM
How do I find back my password?
There are two ways to get your password: 1. Ask service agent to reset the password for you. After you get a new password, please change them after login i...
Sat, 2 Nov, 2019 at 4:09 PM