Guides for Frames 9

• Frame Materials and Quality
• Selecting Frames Based on Face Shape
• Selecting Frames Based on Styles
• Selecting Frame Based on Color Guide
• Selecting Frames Based on Size

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Guides for Lenses 9

• Prescription
• Lens Material
• Single Vision Lenses
• Progressive & Bifocal Lenses
• Photochromic Lens

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Payment and Insurance 6

• Payment Methods
• Payment Security
• Invoice
• Store Credit and Gift Card
• ‘DO NOT HONOR’ Message When Paying For Orders

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After Payment Information 6

• On Transit: Tracking Your Order
• After-Sale: Cancelling Your Order
• After-Sale: Return and Exchange
• After-Sale: Making Changes to Order
• Satisfied with Order: Facebook/Buyers' Show

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Coupons and Promotions 2

• NEWCOMER
• Buy One Get One Free - BOGO